FAQ's

COVID-19 Statement

Please rest assured that every step will be taken to minimise risk and conform with government guidelines when interfacing with you, our awesome customers. Face masks and gloves will be worn when bikes are collected, delivered and worked on. Minimum distances will be kept when interacting with you and all bikes will wiped down with disinfectant spray focusing on all of the main touch points.

Which areas do you cover?

We are happy to come to you on a mobile basis or for collection/delivery. We cover all of the Telford & Wrekin areas including Newport, Market Drayton and North East Shropshire areas, Wem, Shawbury, High Ercall etc. Please give us a call if you don't see your postcode area here and we can chat further.

TF1, TF2, TF3, TF4, TF5, TF6, TF7, TF8, TF9, TF10, TF11, TF12, SY4

​Do you have a minimum call out?​

WCW are happy to come out to you to look at any repair, however we do have a minimum order value of £10.00. Labour is charged at £30.00 per hour. We do also have a small additional charge if we collect and deliver your bike for repair. Please see the 'services and pricing' tab for a detailed pricing list



 

Will all work be completed on site?

This will be totally dependant on the type and size of repair required. Simple jobs, such as brake/gear cable set up or tyre and tube replacement will be done mobile however more detailed jobs such as servicing will be collected and delivered to you when completed. We will always try to advise you before hand.



 

Payment Options

I will always provide a formal quotation for works that involve spare parts. Payment for all work both labour and any parts will be required on completion and can be made by credit/debit card or cash. 



Thank you for considering Wrekin Cycle Works!